This year - due to the Covid-19 pandemic - we were not able to meet together in person for our conference.  We held our first-ever virtual conference via Zoom, from February 22 - 26. It was an astonishing success!  Our delegates had some great things to say about the experience:

I cannot thank HCI enough for putting together such an outstanding conference. It was wonderful to see everyone on Zoom. Of course, we miss the hugs, but wow, just wow!  This year's conference was full of valuable insight on how to get our clubs "On the road again." ~Diane Susong, CBCD - Home State Bank in Crystal Lake, Illinois

This was surprisingly a great conference. I had my doubts that I would like it but, in many ways, it was better than in person. I still like in-person conference, but the one on one with the PTOs and partners was quite nice. It ran very, very smoothly! ~Renee Zaiser, CBCD - Two Rivers Bank in Burlington, Iowa

I feel so strongly that Ted and Tina put their whole hearts into making sure this conference was a success! The technology portion of it was such a fear for both and because of their diligence, it was a complete non-issue.  The content of the conference could not have been any better for what we are dealing with at this moment.  I feel inspired after every conference, but this one, in particular, needed to inspire....and it did not disappoint on any level!! ~Tammy Browning, CBCD - Central Bank in Spirit Lake, Iowa

Education Sessions

• Catherine Prather, NTA President on Resumption of Travel
• Maria Vercimak, LPC at Catalpa Health on Mental Health
• Christian Leibl-Cote, Sr. VP Global Bus Dev at Collette on Post-Pandemic Revenge Spending
• Panel of Industry Experts:  Nish Patel, President of Mayflower Cruises & Tours; Jeff Howes, OOP at Allied Tour & Travel; and Jeff Roy, VP of Ops at Collette
• Task Force Reports
• Banking: Marketing Bank Clubs on Social Media - the task force provided a tutorial on setting up and using a Facebook account and taught us some terminology and important tips for using this important marketing tool
• Travel: Promoting Travel Today - the task force walked us through the four stages that we can expect as we return to post-pandemic travel and taught us how to set up and use a Zoom account to connect with club members

A HUGE THANK YOU to our 2021 Peer Group Sponsors for making it all possible!