Professional Certification

Certified
Travel Group
Leader.

The only professional certification built specifically for Group Leaders, across every audience, every focus, every path.

The CTGL recognizes Group Leaders who have committed to mastering their craft, through education, community, and demonstrated professional growth. It's not just a credential. It's a standard the entire industry can recognize and trust.

CTGL
Certified Travel Group Leader
Heritage Clubs International · Professional Certification
CTGL Banking Focus
CTGL Independent Focus
CTGL Continuing Education
Nonprofit Focus
200 Points required
1–3 Years to complete
Lifetime credential
🛡️
Important Update for CBCD Holders
Your CBCD is now a CTGL, Banking Focus.

If you previously earned your Certified Bank Club Director (CBCD) designation, your credential has been elevated and renamed. You are now a Certified Travel Group Leader with a Banking Focus (CTGL, Banking Focus). Your certification is current, your achievement stands, and your credential has only grown in meaning. No action is required, you will receive formal communication from HCI with your updated designation.

Questions? Contact HCI
Why CTGL

The credential that
says you mean it.

Group Leaders who earn the CTGL aren't just experienced, they're certified. They've put in the work, completed the coursework, attended the training, showed up at conference, and written the essay that proves they've grown. That means something to members, banks, institutions, and partners.

The CTGL is the first and only professional certification built specifically for Group Leaders across every sector of the group travel industry. There is nothing else like it.

The CTGL doesn't just recognize where you've been. It signals where you're going.
🏅
Industry-recognized credential

Use CTGL after your name professionally, at conference, in communications, on your website. Signal your standard to the whole industry.

📚
Structured professional development

The CTGL gives you a framework for growing, not just a piece of paper at the end, but a structured path of real education and engagement.

👥
Open to every Group Leader

Bank Club Directors, Independent Leaders, and Continuing Education/Nonprofit Leaders all have a path to CTGL. One credential family, three distinct focus tracks.

♾️
Lifetime certification

Earn it once, hold it for life. No recertification fees, no expiration dates. Your CTGL is yours, a permanent record of professional achievement.

Three Focus Tracks

One credential. Your focus.

The CTGL framework is the same across all three tracks, the same points, the same phases, the same standard. What changes is the focus-track coursework and the final essay, which reflect the specific realities of each Group Leader's work.

🏦 Banking Focus
CTGL, Banking

For bank-affiliated Group Leaders running travel club programs inside a financial institution. Coursework reflects the unique intersection of banking culture, member service, and group travel expertise.

Final Essay Prompt

"How has your CTGL journey changed the way you lead your club and serve your members?"

Former CBCD holders are now CTGL, Banking Focus
💼 Independent Focus
CTGL, Independent

For entrepreneurs running their own group travel businesses. Coursework reflects the full scope of the business-owner reality, operations, marketing, legal, financial, and growth strategy alongside group travel expertise.

Final Essay Prompt

"How has your CTGL journey changed the way you run and grow your business?"

🎓 Continuing Education/Nonprofit Focus
CTGL, Continuing Education/
Nonprofit

For Group Leaders at OLLI programs, museums, zoos, libraries, botanical gardens, historical societies, and other mission-driven institutions. Coursework reflects the dual mandate of mission and revenue in educational travel.

Final Essay Prompt

"How has your CTGL journey elevated the educational mission of your travel program?"

How It Works

200 points. Three phases.

Every CTGL candidate earns points across three phases. Conference attendance is a required gate, you must attend Peer Group Conference at least once to complete certification. Everything else can be earned through training, virtual engagement, and community participation.

1
Application
How you begin, and your first points
Up to 20 points
📋
Completed Application
Full application submitted to HCI
15 pts
👤
Professional Bio
Background statement submitted with application
5 pts
2
HCI Academy & Coursework
Education, training, and community engagement
Up to 155 points
🎤
Peer Group Conference, Full Attendance
REQUIRED gate + points · Must attend at least one conference
40 pts
✈️
PreFAM Attendance
Group Leaders only · Optional add-on
15 pts
💻
HCI Academy Virtual Training
Per session attended
10 pts
📘
Focus-Track Elective
Coursework specific to your focus track · Per course
15 pts
🏛️
In-Person Workshop
Live training sessions · Per workshop attended
15 pts
🎙️
Educational Webinar
Instructional content sessions · Per webinar
8 pts
📅
Monthly Virtual Meeting
2nd Thursday of each month · Per meeting attended
3 pts
📖
Book Club Session
HCI Leadership Book Club · Per session attended
3 pts
💬
Virtual Community Interaction
Open mics, roundtables, HCI digital events · Per interaction
2 pts
Conference is a required gate. You must attend Peer Group Conference at least once to be eligible for certification, regardless of total points. No exceptions.
3
Final Essay
Demonstrate what you've learned, in your own words
Up to 25 points

The final essay is your opportunity to reflect on your CTGL journey and demonstrate how your learning has translated into professional growth. Essays are submitted to HCI, reviewed within 30 days, and scored on depth of reflection, application of learning, and professional growth demonstrated. Each focus track has its own essay prompt.

Focus-Track Essay Submission
Reviewed and scored by HCI · Submitted when ready · No deadline within your 3-year window
Up to 25 pts
20 Application
+
155 Coursework
+
25 Final Essay
=
200 Points Required
HCI Academy

The training arm
of Heritage Clubs.

The HCI Academy is the formal educational arm of Heritage Clubs International, the home of every virtual training, webinar series, leadership development program, and focus-track elective that powers the CTGL.

Every activity offered through the HCI Academy carries a published point value so candidates always know exactly what they're earning. The more you engage, the faster you certify.

The Academy is growing. New training sessions, new electives, and new virtual formats are added throughout the year, giving candidates more ways to earn points, stay current, and keep growing long after they've certified.

💻
Virtual Training Sessions
Live online education through the HCI Academy
10 pts
📘
Focus-Track Electives
Coursework specific to your Banking, Independent, or Continuing Education/Nonprofit track
15 pts
🎙️
Educational Webinar Series
Topical deep dives on industry, leadership, and travel
8 pts
🏛️
In-Person Workshops
Live training events including at Peer Group Conference
15 pts
📖
Leadership Book Club
Monthly sessions open to all members · 2nd Thursday
3 pts
The Journey

From application to CTGL.

Achievable in one year with active engagement. Up to three years to complete at your own pace.

📋
Apply & Enroll

Submit your application and $195 enrollment fee to HCI. You'll receive your CTGL scorecard and point tracker to begin logging your journey.

📚
Engage & Earn

Attend training, show up at conference, join virtual meetings, take your electives. Every HCI activity has a published point value, you always know where you stand.

✍️
Write Your Essay

When you've reached 175+ points and feel ready, submit your focus-track essay. HCI reviews and scores within 30 days.

🏆
Earn Your CTGL

Receive your certificate, your press release, public recognition at Peer Group, and the right to use CTGL professionally, for life.

Get Started

Ready to earn your CTGL?

A one-time $195 enrollment fee covers your full certification, no annual fees, no renewal costs. HCI membership is required to enroll.

How to Submit
Three ways to get started

Send your completed application and payment to HCI. Our team will confirm enrollment, issue your scorecard, and personally welcome you into the program.

📧
Email your application
📞
Call HCI directly
📮
Mail application & payment
359 Putnam Pike Unit B1
Smithfield, RI 02917
Your Credential Is Waiting.

Become a Certified Travel Group Leader.

200 points. Three phases. One lifetime credential. The CTGL is the professional standard the group travel industry has been waiting for, and you can earn it.